Discount codes are codes that can be applied to your order to receive a discount.

Your discount code must be entered at checkout before proceeding to pay.  Please ensure that you enter the code exactly as you have received it. Once you have entered your code click APPLY.

For mobile usage after clicking on the CHECKOUT button, before completing your personal information and shipping address, you can add your discount code by clicking on the SHOW ORDER SUMMARY dropdown menu and entering the code in the "gift card" box.

Discount codes are shared periodically in our email updates and on our website. Subscribe to our newsletter to receive offer information. Please refer to the terms and conditions on each offer.

If your discount code is still not working, please contact our customer service team and we will be happy to assist you.

Please note, we cannot refund any discount amounts after an order is placed if a code is not applied at checkout.

We currently offer USD and EURO.
We are working on offering more options so you can purchase in your local currency.

We are currently experiencing a high volume of orders & returns.

We process all refunds within 14 days of receipt of the return and upon approval of the return. Your refund will be processed through the same payment method used for your original order.

Contact our customer service team as soon as you find that your item is not in the condition you expected. Please try to attach some photos so that we can conduct a complete verification.

We will do our best to find the best solution for you.

Most Greaca items are 18k gold, rose gold or sterling silver plated over brass.

Our Fine Jewelry Collection is solid silver.

Additional information for every style can be found on the product's details page.

You can start a return using your email address and order number.

Click on the returns link below and follow the prompts to prepare your return. (please note, the $8 cost of your return label will be deducted from your refund).

https://greacashop.happyreturns.com

To avoid any delays with processing your return, please be sure to download the pre-paid return shipping label associated with your return. Consolidating returns or using the incorrect shipping label may cause a delay with your refund.

Once we have your info, we'll send you a prepaid return shipping label